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Legal Info
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Product Purchase

Means of Product Purchase

You can purchase the products distributed by Ecodumas Ltd. by:

1. Ordering the products in The Alternative Professional Vape Shop e-shop (http://www.alternativevape.co.uk);
2. Shopping directly at The Alternative Professional Vape Shop retail chain shops, or partner shops of Ecodumas Ltd.;
3. Ordering the products during the live-chat conversation with The Alternative Professional Vape Shop consulting staff, via The Alternative Professional Vape Shop support line 075 8842 0981, or via e-mail hello@alternativevape.co.uk

Product Purchase via E-Shop

1. User Registration in The Alternative Professional Vape Shop E-Shop:

If You are willing to purchase products distributed by Ecodumas Ltd. via e-shop, registration is not necessary, although only registered members can:

- track their order status and review the purchase history;
- receive information on sales promotions, discounts and new products;
- accumulate BONUS points and exchange them to price discounts for future purchases.

2. Product Selection and Product List Filtering:

All of the products, listed in The Alternative Professional Vape Shop e-shop are grouped by categories, such as "e-cigarettes", "kits", "e-liquids", etc. In order to find the product You are interested in, You can:

Use the e-shop's search: start by typing the name of the product You are interested in to the upper search bar of the e-shop and You will be offered a selection of products, matching the keywords You have entered in the search bar.

Browse product categories: choose the product category You are interested in bu clicking on the upper or left side of the e-shop's menu bar. Narrow down the product quantity in the product list by selecting and applying filters on the left side of the screen.

If You have found the product You are interested in, click on the product's name or photo and You will be redirected to the internal product's page. Pick Your Your preferred product colour, or taste (varies depending on product type). Select the necessary quantity of the product in the field right next to it's price tag and click the "ADD TO CART" button.

3. Shopping Cart:

All the products that You have selected and are willing to purchase are transferred to Your shopping cart. Click on the shopping cart symbol on top of e-shop's menu bar and You will be redirected to the shopping cart summary, where You will be able to edit the cart's product list and product quantities.

4. Account Information:

Purchasing without registration: if You are willing to purchase products without registering, fill out the required fields under "INSTANT PURCHASE" heading. If separate delivery and invoice address are needed, please tick the box next to "Please use another address for invoice" and fill out the information for the invoice. When all required fields will be complete, click the "PROCEED TO CHECKOUT" button.

Purchasing by registering a new account: if You are willing to create a new account which will be used to purchase products, enter Your valid e-mail address and click the "CREATE AN ACCOUNT" button. Fill out all the required fields in the registration form, delivery and invoice address and click the "SAVE" button. After that, You will be automatically logged in to Your newly registered account. Choose the delivery and payer address.

Purchasing by using an existing account: if You are willing to shop using a previously registered account, fill out the account login information under the "ALREADY REGITERED?" heading and click the "SIGN IN" button and You will be logged in to the account. Choose the delivery and payer address.

E-cigarettes and their accessories are not for sale to minors under 18 years of age!

If any questions regarding the client's age arise, Ecodumas Ltd. keeps the right to require shopper's ID for age verification purposes.

By purchasing the products in The Alternative Professional Vape Shop, You confirm that the information provided in the shopper's account is correct. Faulty information listed in the shopper's account might result in a case of legal action.

5. Order Shipment and Delivery Options:

All UK orders are delivered using "myHermes - Parcel Delivery & Courier Service" next day delivery*. Following postage and handling costs apply:

For orders up to 2 kg in weight: 4.49 GBP
For orders from 2 to 10 kg in weight: 6.99 GBP
For orders from 10 to 15 kg in weight: 9.49 GBP

E-shop orders can also be collected from desired The Alternative Vape Shop retail store. No additional costs apply.


*Orders placed before 4pm Mon-Fri will be dispatched on the same day - orders after 4pm will be dispatched the next working day. Orders placed Sat & Sun will be dispatched on the following Monday.

6. Payment Methods:

You can pay for the products in The Alternative Professional Vape Shop e-shop by one of the following payment methods:

Bank wire transfer to ECODUMAS Ltd. bank account:

For domestic (UK) orders:
ECODUMAS LIMITED
ACC No.: 02389088
Sort Code: 04-00-75
Address: Third Floor, 207 Regent Street, London, W1B 3HH, United Kingdom
United Kingdom Bank / Payment institution: Revolut

For international orders:
ECODUMAS LIMITED
IBAN: GB22 REVO 0099 6953 4475 37
BIC / SWIFT: REVOBG21
Address: Third Floor, 207 Regent Street, London, W1B 3HH, United Kingdom
United Kingdom Bank / Payment institution: Revolut

PayPal

After confirming Your order, the e-shop wizard will redirect You to Your PayPal account, where You will be able to pay for the ordered goods.

7. Purchase Confirmation:

After selection of preferred payment method, You will be redirected to the order summary. Please make sure that all the information is correct and click the "CONFIRM PURCHASE" button. After clicking this button, Your order will be started to process.

If you have noticed any mistakes after the purchase confirmation, inform The Alternative Professional Vape Shop staff via support line or e-mail as soon as possible.