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Legal Info
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PRIVACY POLICY

This privacy policy explains how www.alternativevape.co.uk e-shop’s personal user data and The Alternative Loyalty Programme’s personal participant data is treated according to the General Data Protection Regulation (GDPR) – (ES) 2016/679.

Data controller and processor – ECODUMAS Ltd., 389 New Cross Road, New Cross, London SE14 6LA, United Kingdom, e-mail hello@alternativevape.co.uk, phone 07588420981.

1. What is personal data?

Personal data is any information that relates to an identified or identifiable living individual. Different pieces of information, which collected together can lead to the identification of a particular person, also constitute personal data. (Source: European Commission)

2. What personal data are we collecting and how do we use it?

2.1. Personal data and it’s use in www.alternativevape.co.uk e-shop

2.1.1. Types of collected personal data

During the account registration process in www.alternativevape.co.uk e-shop, you are asked to enter your name, surname, date of birth, e-mail, phone number and address.

All this data is mandatory to use the services of www.alternativevape.co.uk e-shop. By registering an account in www.alternativevape.co.uk e-shop you confirm that you are at least 18 years of age and the data that you provided is valid. ECODUMAS Ltd. does not take any responsibility for the validity of user account data, entered during the registration process and the difficulties to use the e-shop’s services due to provided data being invalid.

2.1.2. Use of collected personal data

The account data entered during the registration process in www.alternativevape.co.uk is used:

- E-mail: for e-shop user to log in to their personal account, as a way to identify the user in the e-shop‘s system, as well as to inform the user about the order status and for marketing purposes – newsletter sending (ONLY if a separate consent to receive newsletters was given);
- Name, surname, phone number and address: for the user‘s e-shop order processing and solving the order processing problems together with the user, as well as solving other user problems;
- Date of birth: : to ensure the user‘s legal ability to use e-shop‘s services (the user must be at least 18 years of age).

You can opt-out of receiving The Alternative Vape Shop newsletters at any time by clicking the subscription cancellation link, located at the bottom of every newsletter.

If any of your previously provided account data changes, please update it without delay by logging in to your www.alternativevape.co.uk e-shop‘s account. Reluctance to update the account data might result in difficulties using e-shop‘s services (for instance, as an inability to solve the order processing problems due to invalid contact information).

2.2. Personal data and it’s use in The Alternative Loyalty Programme

2.2.1. Types of collected personal data

While filling out The Alternative Loyalty Programme’s form, you are asked to provide your name, surname, date of birth, phone number, e-mail and city/town.

All this data is mandatory to participate in The Alternative Loyalty Programme. By filling out the form you confirm that you are at least 18 years of age and the provided data is valid. ECODUMAS Ltd. does not take any responsibility for the validity of the data provided in The Alternative Loyalty Programme’s form and the difficulties to participate in the loyalty programme due to provided data being invalid.

2.2.2. Use of collected personal data

The personal data provided in The Alternative Loyalty Programme‘s form is used:

- Name, surname: as a way to identify the loyalty programme‘s participant in the system and to manage the participant‘s cummulative loyalty discount;
- Phone number and e-mail: for contacting the loyalty programme‘s participant if any problems regarding his/her participation in The Alternative Loyalty Programme occur and for marketing purposes – providing special offers, informational and promotional material (ONLY if the participant provided consent to receive special offers, informational and promotional material, as well as provided separate consent for at least one communication mean to receive the beforementioned);
- Date of birth: to ensure the person‘s legal ability to participate in The Alternative Loyalty Programme (the participant must be at least 18 years of age);
- City/town: to direct the loyalty programme‘s participant to the nearest The Alternative Vape Shop if any problems related to his/her participation in The Alternative Loyalty Programme occur.

If desired, you will be able to change the preferred means of receiving or completely opt-out of receiving special offers, informational and promotional material designed for the participants of The Alternative Loyalty Programme at any time by contacting ECODUMAS Ltd. office by phone 075 8842 0981 or via e-mail hello@alternativevape.co.uk.

If any of your previously provided personal data changes, please update it by contacting ECODUMAS Ltd. office by phone 075 8842 0981 or via e-mail hello@alternativevape.co.uk. Reluctance to update the personal data might result in difficulties participating in The Alternative Loyalty Programme.

3. What is the retention period for personal data?

The www.alternativevape.co.uk e-shop‘s user account data is stored until the e-shop is operational.

The Alternative Loyalty Programme participant data is stored until the loyalty programme is operational.

4. What are the personal rights of the www.alternativevape.co.uk e-shop users and The Alternative Loyalty Programme participants?

As a user of www.alternativevape.co.uk e-shop and/or participant of The Alternative Loyalty Programme, you are entitled to request a copy of the personal data ECODUMAS Ltd. has collected about you (free of charge once a year). You also have the right to request the correction of incorrect data, erasure of your data or you can completely restrict the processing of your data. You also have the right to opt-out of the previously given consent to use your data for marketing purposes – newsletter sending (for www.alternativevape.co.uk e-shop users) and provision of special offers, informational and promotional material (for The Alternative Loyalty Programme participants) at any time by following previously mentioned opt-out methods.

If you have any questions related to processing of your personal data, please contact the ECODUMAS Ltd. office by phone 075 8842 0981 or via e-mail hello@alternativevape.co.uk.

5. Will the personal data be transferred to third countries?

Your personal data can be transferred, stored and processed between all the European Union (EU) and European Economic Area (EEA) countries in which ECODUMAS Ltd. operates, although the data will only be used in accordance with this Privacy Policy. ECODUMAS Ltd. will not transfer your personal data to any country, located outside of the European Union (EU) and European Economic Area (EEA) without informing you about this transfer.

6. Cookie use

In order to improve the www.alternativevape.co.uk e-shop user‘s browsing experience and to monitor the e-shop‘s traffic, cookies (small files which are downloaded and stored on a user‘s computer, mobile phone or tablet) are used.

7. Updates and validity of this Privacy Policy

This Privacy Policy is valid from 23rd of May, 2018.

All the updates to this Privacy Policy will be published on this page.

Last updated: 22nd of May, 2018.

7. Contact information

If you have any questions related to processing of your personal data, please contact the ECODUMAS Ltd. office by phone 075 8842 0981 or via e-mail hello@alternativevape.co.uk